Pre-Order Now!
Estimated to ship: September 2023*

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STRICT Limit ONE of this item per customer/address/account. These items are locked in allocations via the supplier, so we are unable to offer more than one per customer. This includes from any and all Pre-Order Rounds offered.

*Please do not contact us asking if/when we will be receiving more of these. These are available as allocation only. Our Team will not be able to respond.

Images and names are as supplied by the distributor. If the supplier is late in their despatch of these items, Brickheads Collectables is not responsible for this.

If your order contains in-stock items, or Pre-Order items from a different squad, your order will be held for shipment until all items are ready to ship.

By purchasing you agree:

• This specific item is capped at a limit of ONE per customer/customer account/address/name so on and so forth. Any breaking of these Terms and Conditions of sale will result in a cancellation of all excess orders/items with the standard Cancellation & Restocking Fee charged (10% order total). If these terms are broken on numerous counts customers may have all orders cancelled with the above Fee, and/or their customer account terminated and/or blocked. Each case is taken into account individually.

• Abusive or coercive behaviour will be ignored, and your order may be cancelled. This includes spamming, threatening, berating, or contacting our Team and asking for items or services we do not have or offer. Brickheads Collectables reserves the right to refuse service under these conditions.

IMPORTANT NOTE: 
Before making a Pre-Order purchase, we recommend reading the following Policies:
Refunds
Cancellations

We ship to:

• Australia
• New Zealand
• United States
• Canada
• Mexico
• Singapore
• United Kingdom
• France
• Germany
• Italy
• Netherlands
• Sweden
• Norway
• Poland
• Austria
• Belgium
• Spain

Combining Shipments of Pre-Orders:

Please note, at this stage we will not be refunding shipping costs to combine orders of separate Pre-Orders, or a mix of In Stock and Pre-Order items. This is because the individual styles will be staggered and coming out on different weeks/days. They will be consolidated or held for shipment accordingly by our Team. We are not able to alter this process, as we are getting a very large stock amount and cannot physically store the items, and with the large amount of orders we have to follow our protocols. 
Some orders will be shipped out in parts, or will be held for shipment at our discretion and based on when we find out each style/item will arrive in the warehouse. Some customers may find parts of two or more orders sent together because of this.
It will not be possible to refund any shipping costs due to us charging what we are paying for shipping.
We thank you very much for your understanding in this matter!

Important Note:

Due to their Squishy nature, all Squishmallows arrive to us with creases and lines from being packed, direct from the supplier. We cannot guarantee that the product you will receive won't have any fabric lines or creases. However, many of these come out if you choose to wash your Squishmallow! For a comprehensive guide, visit the official Squishmallows website under FAQ!
Please note, some Squishmallows arrive to us with some marks and washable marks. We are not able to refund or replace any of these Squishmallows as they are more often than not, machine or hand washable. They arrive like this to us sealed in cases and direct from the manufacturer, and they are only sent out to us because they have been approved and have passed Quality Control. We do not get refunds for these sorts of marks, as they’re not considered defects and these items are still considered fit for purpose. Please contact us if there are other defects, and we will resolve this. 

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