Pre-Order Now!
Estimated to ship: November/December 2023*

*Not Guaranteed to arrive before Christmas, as we do not have a firm date at this time.

STRICT Limit ONE of this item per customer/address/account. These items are locked in allocations via the supplier, so we are unable to offer more than two per customer. 
As we have been able to acquire more of this Squad, we will be able to offer up to two per customer.

By purchasing you agree:

• Abusive or coercive behaviour will be ignored, and your order may be cancelled. This includes spamming, threatening, berating, or contacting our Team and asking for items or services we do not have or offer. Brickheads Collectables reserves the right to refuse service under these conditions.

• That if you wish to cancel your order at any time, there is a flat 10% Cancellation and Restocking Fee. This also applies to Pre-Order items.

• This specific item is capped at a limit of ONE per customer/customer account/address/name so on and so forth. Any breaking of these Terms and Conditions of sale will result in a cancellation of all excess orders/items with the standard Cancellation & Restocking Fee charged (10% order total). If these terms are broken on numerous counts customers may have all orders cancelled with the above Fee, and/or their customer account terminated and/or blocked. Each case is taken into account individually.

IMPORTANT NOTE: 
Before making a Pre-Order purchase, we recommend reading the following Policies:
Refunds
Cancellations

We ship to:

• Australia
• New Zealand
• United States
• Canada
• Mexico
• Singapore
• United Kingdom
• France
• Germany
• Italy
• Netherlands
• Sweden
• Norway
• Poland
• Austria
• Belgium
• Spain

Combining Shipments of Squishville:

Please note, at this stage we will not be refunding shipping costs to combine orders. This is because the individual styles will be staggered and coming out on different weeks/days. They will be consolidated or held for shipment accordingly by our Team. We are not able to alter this process, as we are getting a very large stock amount and cannot physically store the items, and with the large amount of orders we have to follow our protocols. 
Some orders will be shipped out in parts, or will be held for shipment at our discretion and based on when we find out each style/item will arrive in the warehouse. Some customers may find parts of two or more orders sent together because of this.
It will not be possible to refund any shipping costs due to us charging what we are paying for shipping.
We thank you very much for your understanding in this matter!

Important Note:

Due to their Squishy nature, all Squishmallows arrive to us with creases and lines from being packed, direct from the supplier. We cannot guarantee that the product you will receive won't have any fabric lines or creases. However, many of these come out if you choose to wash your Squishmallow! For a comprehensive guide, visit the official Squishmallows website under FAQ!
Please note, some Squishmallows arrive to us with some marks and washable marks. We are not able to refund or replace any of these Squishmallows as they are more often than not, machine or hand washable. They arrive like this to us sealed in cases and direct from the manufacturer, and they are only sent out to us because they have been approved and have passed Quality Control. We do not get refunds for these sorts of marks, as they’re not considered defects and these items are still considered fit for purpose. Please contact us if there are other defects, and we will resolve this. 

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